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Customer Returns & Refunds Form

We aim to provide quality products at very competitive prices. We accept that sometimes products are faulty or are broken in transit. Please use this form to provide us with the information we need to deal with your concerns.

Please note - Any returns sent to our registered address will not be processed and you may not receive a refund for the product. When returning products please contact us in the first instance and we can provide you with a returns address.

Name
Tel:
Email
Ebay User ID or Website Order Reference
Delivery Date
Address Line One
Address Line Two
Address Line Three
Town/City
County
Post Code
Faulty / Unwanted Item
Have you fitted / attempted to fit the item?
 

Reason for Return
In order to qualify for a refund you need to provide a detailed explanation. If faulty, the fault needs to be clearly explained in detail - the word faulty is not acceptable.
Enter the following numbers here:
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Once we receive your information we aim to respond to via email within 48hrs and with your concerns as expeditiously as possible (within one working week). Please bear with us as we process your issue.